Terms of Use

House of Salsa Dance Company TERMS OF USE

Welcome to House of Salsa Dance Company. Our website www.houseofsalsadancecompany.com and its associated domains and apps (“ Sites ”) are operated by House of Salsa Dance Company (collectively, “ HOSDC ”, “ us ”, “ our ” or “ we ”).

HOSDC delivers various services and functions, including, but not limited to, promoting and selling tickets to our productions, taking bookings for our dance studio, private dance lessons, performance program, dance lessons and classes, membership Services, dance performance services, promoting and seeking support of sponsors and supporters, and selling merchandise (“ Services ”). The Services can be delivered via the Sites, over the telephone or in person at our premises, with the location of our premises being subject to change at HOSDC’s discretion.

By accessing or using our Sites and/or Services, you agree to be legally bound by the following terms and conditions (the “ Terms of Use ”).

Please read these Terms of Use carefully. If you do not agree with any part of these Terms of Use you should refrain from using the Sites and/or Services. We may change, modify, add or delete portions of the Terms of Use from time to time at our sole discretion and your continued use of the Sites and/or Services constitutes your acceptance of those changes.

It is your responsibility to regularly check and/or review these Terms of Use and to decide whether you agree to abide by them and be bound by them. If you do not agree to be bound by or abide by these or any future Terms of Use, please do not use or access (or continue to use or access) the Sites and/or Services.

1. Access and Use:

1.1 You must not use the Sites and/or Services, in any manner or for any purpose which is unlawful or contrary to these Terms of Use.

1.2 HOSDC reserves the right to elect not to provide the Services to you, process any order you place or allow you access to the Sites, as a result of any conduct that HOSDC, in its sole discretion, believes may breach the law, infringe these Terms of Use, violate the rights of HOSDC or third parties, or is otherwise inappropriate for continued access and use of the Sites and/or Services.

2. Dance Classes, Workshops and Private Dance Sessions

2. Activities

2.1. Activities relates to dance classes, short courses, workshops, private lessons, and performance training sessions. Before undertaking any of the above-mentioned activities (“Class” or “Classes”) at HOSDC, participants must provide HOSDC with their full name, phone number, email address, and date of birth. HOSDC will also request that you provide your physical address and postcode, although you are not required to provide this information.

2.2 By engaging with a HOSDC activity, you agree and acknowledge the following terms and conditions:

a) Classes can involve risk of personal injury. While House of Salsa Dance Company takes all reasonable care in the conduct of its Classes, it accepts no responsibility for injury or loss caused during the classes or whilst participants are at or near the studios. Please consult a doctor before commencing a new fitness program;

b) You or your legal guardian are responsible for ensuring that you are physically and medically fit for the Class;

c) During the Class you must take care at all times of your own personal safety;

d) Entry to the Class more than fifteen (15) minutes after the start time is prohibited, as you must participate in the warm-up exercises at the start of the class;

e) Students must not attempt a Class, or any part of a routine, that is beyond their level of ability;

f) Be respectful and do not behave inappropriately towards other members, guests, our staff, and outside providers. Examples of inappropriate behaviour include verbal or physical intimidation, harassment, discrimination on the basis of race, sex, age, disability, or any other protected characteristic in the NSW Anti-Discrimination Act 1977 another person may have;

g) Inappropriate behaviour, including intoxication or any physical, verbal, or otherwise inappropriate conduct towards any HOSDC employee, contractor, dance class student, or guest, may result in cancellation of your class and removal from the premises. HOSDC reserves the right to refuse entry to any persons at its absolute discretion;

h) You are responsible for your own belongings. HOSDC does not accept responsibility for any lost, stolen, or damaged property;

2.3 All purchases for Classes are final, non-refundable, and non-transferable. Tickets, Memberships, single classes, Class Packs, Performance Training packs, Wedding Choreography packs, Private Lesson Passes, and Intro Offers cannot be extended and cannot be shared. Intro Offers cannot be extended for any reason (including injury).

2.4 Single classes and Class Packs purchased for open dance classes are valid for admission into any dance class at HOSDC, and are valid for one (1) month from the date of purchase. We cannot provide extensions to the expiry date.

2.5 For open dance classes, you can cancel your scheduled place in a class up to 4 hours prior to the start time. If you do not cancel within the 4-hour cancellation window, or fail to turn up and sign in for the class, a class will be deducted from your Class Pack, or you will forfeit your single class. We do not provide refunds or transfer of funds for change of mind, personal circumstances, or for any other reason under any circumstance. 

2.7 Purchases made for “choreographies”, “workshops”, "flashmobs", "events", and any other booking types that HOSCD deems date sensitive are only valid for the dates selected when booking. No refunds or exchanges will be made if you are unable to attend on the dates selected when you make your purchase. No make up classes are available for missed sessions.

2.8 The timetable, locations, and teachers for all Classes and workshops may be subject to change without notice. We reserve the right to cancel Classes.

3. Dance Class Membership:

3.1 You may subscribe to a class membership (“ Membership ”). There are three options Essential, Active, Accelerator, and The Rhythm Project.

3.2 The minimum term for any Membership is two (2) weeks (“ Minimum Period ”). You cannot suspend your membership during this minimum term.

3.3 During the term of your Membership, you shall be entitled to attend scheduled dance classes that are appropriate for your dance level and Membership. 

a) Mild Membership entitles you to 1 class per week. 

b) Spicy Membership entitles you to 2 classes per week. 

c) Hot Membership entitles you to unlimited classes per week. 

d) The Rhythm Project Membership entitles you to unlimited classes, Dance Technique Study, and choreography training per week. 

e) Classes can be pre-booked online as per the timetable (this does not include courses, master classes, private or small group sessions, special workshops, intensives, choreography sessions).

3.4 Unused classes in memberships cannot be rolled over. Any unused classes will be forfeited.

3.5 Under your Membership, if you pre-book a class and are unable to attend, you must change or cancel your booking at least four (4) hours prior to the commencement of that class. If you pre-book and do not attend the class, you will forfeit the class.

3.6 Your Membership cannot be transferred to another party.

3.7 Your Dance Membership will include eligibility to receive information about other promotional discounts or benefits (“ Promotional Benefits “) at HOSDC’s sole discretion. HOSDC reserves the right to offer, withdraw, change, cancel, or determine your eligibility for any Promotional Benefits in our sole discretion. Promotional Benefits may be subject to terms and conditions which shall apply in addition to, and prevail to the extent of any inconsistency with, these Terms of Use.

3.8 Payment for Memberships:

a) By subscribing to a Membership and providing us with your valid credit card details, you authorise us to charge you at the current rate on a monthly basis in accordance with the payment terms found in Section 5: Payment (“ Payment Terms “).

b) Your weekly or monthly billing cycle will begin on the date that you sign up for your Membership and will be renewed on the same date each week or month (your “ Billing Cycle ”).

c) You may incur additional fees for late or declined payments, in accordance with the Payment Terms.

d) Unless cancelled by you in accordance with Section 3.10 below, your Dance Membership will continue after the Minimum Period, and you will continue to be charged the applicable current fee for each Billing Cycle in accordance with the Payment Terms.

e) We may increase the subscription fees for Memberships at any time by giving you at least one (1) month notice except where such increase is required by law or any regulatory authority (in which case we will try to give you reasonable notice).

f) You must inform HOSDC of any change in your contact details, bank accounts, or credit card details for payment, as well as in relation to any other information relevant to your Membership.

g) Membership pricing takes into account all public holidays and opening/closing hours in accordance with the dance class timetable. However, your Membership will be suspended when HOSDC closes over the Christmas/New Year period, being approximately two (2) weeks. Your payment date will be altered to reflect the number of days the studio was closed.

3.9 Suspension:

a) You may suspend your Membership (“ Suspension ”) by emailing hola@houseofsalsadancecompany.com.

b) During a valid Suspension, you will not be charged any Membership fees. HOSDC reserves the right to decide with sole discretion what determines a valid Suspension on a case by case basis.

c) All Membership fees must be paid up to date prior to requesting a Suspension.

d) You must cancel any pre-scheduled classes that fall within your suspension period.

e) You may suspend your membership for a maximum of eight (8) weeks.

f) You may activate a Suspension once within a twelve (12) month period. Any additional Suspensions within that twelve (12) month period may incur additional non-refundable fees as per the Payment Terms.

g) You may not activate a Suspension within the Minimum Term.

3.10 Cancellation:

a) You may cancel your Dance Membership by contacting HOSDC by email hola@houseofsalsadancecompany.com (“ Cancellation Notice ”). Upon receipt of your Cancellation Notice, a two (2) week notice period will apply, during which two (2) further weekly payments will be charged. Your membership will remain active throughout this period.

b) Upon cancellation taking effect, your Membership and access to any Member Benefits shall cease.

c) HOSDC reserves the right to suspend or cancel your Membership in its sole discretion due to unpaid fees. HOSDC also reserves the right to refuse future Membership to you in these circumstances.

d) HOSDC reserves the right to cancel your Membership if you breach these Terms of Use or if your behaviour is not acceptable or for any other reason at its sole discretion. HOSDC also reserves the right to refuse future Membership to you in these circumstances.

e) You will not be refunded for unused Membership periods.

3.11 HOSDC reserves the right to change the terms and conditions of Membership and the Member Benefits at any time, at its sole discretion. We will notify you of any change prior to the date such change comes into effect via email sent to the email address you provided when creating your Membership. If any such change has a materially detrimental effect on you, you may cancel your Membership in accordance with Section 3.12 below.

3.12 If you wish to cancel your Membership as a result of changes to terms and conditions of Membership and the Member Benefits and in a way that has a materially detrimental effect on you, you must notify us by email at hola@houseofsalsadancecompany.com within 14 days of our notice to you about the changes along with reasonable explanation of the reasons that the changes have or will have a materially detrimental effect on you (“Cancellation Notice”). Upon receipt of your Cancellation Notice, a one (1) week notice period will apply, during which one (1) further weekly payment will be charged. Your membership will remain active throughout this period.

4. Ticket Purchases for Performances and Events:

4.1 Attendance to HOSDC events booked or purchased via the Sites and/or Services are also subject to these Terms of Use

4.2 In the instance that a different company or entity is presenting a performance or show booked or purchased via the Sites and/or Services, a ticket purchased to any such performance or show will be subject to the terms and conditions of that company or entity.

4.3 Your admission to a performance is also subject to the venue’s terms and conditions. In particular, the following may form part of a venues terms and conditions:

a) You may be denied entry into, or removed from, a venue where the venue has reasonable grounds to do so, including if you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the performance by others;

b) Food or drink may not be allowed inside a venue;

c) If you arrive late, you may not be admitted until a suitable break in the performance;

d) You may not be permitted to take into the venue, or use, cameras or other photographic or recording equipment (including mobile phones) during the performance; and

e) You may be required to submit to a search of your person and/or possessions by the venue before entering the event.

4.4 If the amount you pay for a ticket is incorrect, HOSDC may cancel the ticket (or the order for a ticket) and refund to you the amount you paid. This applies regardless of whether the error arose due to:

a) An error in a price communicated to you;

b) The release of orders or tickets that were not supposed to have been released for sale; or

c) Human error or a transactional malfunction of a HOSDC operated system.

4.5 If HOSDC cancels a ticket, it may offer a replacement ticket to you at the most recent correct price for that ticket.

4.6 Refunds for performance tickets are payable in accordance with the Live Performance Australia Ticketing Code of Practice – Consumer Code. Exchanges for performance tickets or the replacement of lost, stolen or missing tickets may be permitted under certain conditions, but additional fees may apply.

4.7 HOSDC reserves the right to refuse sale of tickets to its performances or withdraw any tickets from sale.

4.8 Latecomers may only be admitted to a performance during a suitable break, which could be the first interval (if an interval is scheduled). In some cases, latecomers may not be admitted at all.

4.9 Where allocated seating is applicable, seat reservation for tickets purchased via the Sites and/or Services are on a “best available” basis.

4.10 Where concession tickets are purchased, suitable identification must be presented upon collection of the tickets.

4.11 Prepaid vouchers and gift cards cannot be replaced or refunded if lost, stolen or damaged, and cannot be exchanged for cash.

4.12 Advertised programs may be varied without notice. Artists may be added, withdrawn or substituted for performances and the right to vary prices, venues, seating arrangements and audience capacity is reserved.

4.13 Camera, video and audio recorders may not be used inside any venue of a performance, unless expressly authorised by the venue.

4.14 HOSDC reserves the right to broadcast or telecast any performance or event with or without notice to audience members.

4.15 Ticket holders enter the venue at their own risk. HOSDC will not be responsible for any loss, damage or injury arising from a pre-existing medical condition or due to breach of these Terms of Use.

4.16 Purchased tickets may not, without the prior written consent of HOSDC, be resold for commercial packages or at a premium, nor may they be packaged or used for advertising, promotional or other commercial purposes. If a ticket is sold in breach of this condition, the bearer of the ticket may be refused admission, subject to the discretion of HOSDC.

4.17 Tickets are only valid when purchased through an authorised agent. House of Salsa Dance Company reserves the right to cancel any ticket distributed in breach of this condition without refund.

5. Payment:

5.1 HOSDC accepts payment online via Mindbody when purchasing dance class, Membership, private lessons, choreography courses, and workshop tickets, and Humanitix when purchasing tickets to a performance, or event.

5.2 By purchasing a product via our Sites and/or Services, you agree to provide the full payment for a product through our Sites and/or Services at the time of your purchase.

5.3 All prices listed or specified via the Sites and/or Services

a) are in Australian dollars unless otherwise specified;

b) are fixed once your order has been confirmed, subject to payment being made at the time of purchase (unless expressly approved otherwise by HOSDC); and

c) may change, at HOSDC’s discretion, without notice.

5.4 By making a purchase via the Sites and/or Services, you undertake and warrant that:

a) all information you have provided for the purpose of purchasing the product/s is correct and not misleading

b) you are fully entitled to use the payment card or account used to pay for the your order; and

c) have sufficient funds in your payment card or account to cover the proposed payment.

6. Your Personal Information and Privacy:

6.1 HOSDC’s Privacy Policy ( See Below ) forms part of these Terms of Use, and includes important information about how we may retain and use personal information about you gathered in the course of your engagement with the Sites and/or Services. 

6.2 By using this Sites and/or Services, you consent to HOSDC retaining and using your personal information in accordance with our Privacy Policy.

7. Competitions and Promotional Offers:

HOSDC may use the Sites to run competitions and other promotional offers. You acknowledge that by participating in such competitions and promotional offers, you have read and agree to be bound by any additional terms and conditions applicable to those competitions and promotional offers. Terms and conditions specific to each competition are available on the Competitions and Promotional page of the HOSDC Site.

8. Intellectual Property:

8.1 We are the sole and exclusive owner or authorised licensee of our content on the Sites and shared via the Services, including, but not limited to visual and/or interactive elements, graphics, videos, audio, choreographic elements, design, code, software, reports, copyrights, trade marks, logos, trade names, and other intellectual property rights associated with HOSDC throughout the world. 

8.2 You do not have any rights, title or interest, including, but not limited to copyright, or other content incorporated into the Sites and/or Services. 

8.3 Nothing displayed on the Sites and/or Services should be construed as granting any right of use in relation to any intellectual property displayed on the Sites and/or Services without the express written consent of HOSDC, except to the limited extent provided for under these Terms of Use.

9. Disclaimer:

9.1 You use the Sites and/or Services at your own risk.

9.2 Notwithstanding anything in these terms of use and to the maximum extent possible at law, we exclude all liability:

a) whatsoever in relation to your use of the website or any breach of these terms of use;

b) arising from any cancellation, modification, error or interruption in the sites and/or services, whether caused by us or not;

c) arising from any defect, corruption, attack, virus, trojan horse, interference, hacking or other security or technical intrusion in connection with the sites and/or services;

d) whatsoever in relation to your reliance on the accuracy, completeness or professional soundness of the content of our sites and/or services;

e) whatsoever in relation to any cancellation, loss, damage, injury in relation to any ticket purchase, performance, purchase or class.

10. Liability and Indemnification:

10.1 Notwithstanding anything in these Terms of Use, you agree to indemnify us and hold us harmless against any direct or indirect damage, expense, loss, or cost arising from:

a) your use of the Sites and/or Services;

b) breach of these Terms of Use and/or any warranty contained herein by you or your representative; or

c) use of the Sites and/or Services by you on behalf of any other person.

10.2 To the extent that our liability for breach of any implied warranty or term cannot be excluded by law, our liability will be limited, at our option, to:

a) in relation to services, the re-supply of the service or the payment of the costs of having the service re-supplied; or

b) in relation to goods, the replacement of the goods, supply of equivalent goods, repair of the goods, payment of the cost of having the goods replaced or payment of the cost of having the goods repaired.

10.3 In no event will we be liable to you for any indirect, incidental, special and/or consequential losses or damage (including, but not limited to financial loss and/or loss of profits, revenue, goodwill, data, or opportunity) of whatever nature howsoever arising in connection with the Sites and/or Services.

11. Modification of Sites and Services:

We reserve the right to modify, including but not limited to the right to discontinue, the Sites and/or Services.

12. Severability:

In the event that any part of these Terms of Use is held to be unenforceable, that part will be severed, and the remaining provisions will remain in full force and effect.

13. Entire Agreement:

These Terms of Use constitute the entire agreement between you and us, and do not create any relationship of agency, trust or attorney between any persons.

14. No Waiver:

No waiver of any provision of these Terms of Use will be effective unless agreed in writing between the parties.

15. Governing Law:

These Terms of Use are governed by the laws of New South Wales, and you hereby submit to the non-exclusive jurisdiction of the courts of New South Wales and any courts that may hear appeals from those courts in respect of any proceedings in connection with these Terms of Use.

16. Contacting Us:

If you have any concerns or complaints about these Terms of Use or you think that the Sites and/or Services has been accessed or used by another user in breach of the Terms of Use, please email us at hola@houseofsalsadancecompany.com.